Monday 18 July 2011

[Outsource:53392] Direct Client Req: User Experience Specialist **Charlotte, NC**

User Experience Specialist - Advanced

 

Charlotte, NC
Duration: 1 year
start asap

 

User Experience (UX) Specialist to work under direction to provide in-depth understanding of user-centered design theory and practice. Able to thrive in both the big picture and fine-detail worlds, the UX Specialist will work will work collaboratively with business analysts, and product managers to create new products and modify existing products to meet the expanding needs of the healthcare setting. Candidate must be able to articulate ideas convincingly, be open to change, and be prepared to contribute to deliverables throughout aggressive timelines.

All candidates will be asked to provide a portfolio of past UX deliverables such as page schematics, site maps, user personas, page flow diagrams, usability test scripts and competitive audits.

 

Duties and Responsibilities
• Participate in client discovery sessions and assist in defining business requirements, discover user personas/archetype and interpret user goals/priorities
• Serve as a consultant during the detailed design phase by reviewing interaction design, copy and visual design for usability best practices
• Conduct both formal or guerilla user research
• Develop detailed site maps that will define the page hierarchy, navigation schema, taxonomy and nomenclature
• Develop wireframes, content outlines, mock ups/storyboards, interaction notes as well as paper and interactive prototypes
• Develop content and workflow maps indicating process and systems implications, navigation and content relationships
• Assist in the development of standards, methodologies and repeatable processes for delivery of UX services

 

Qualifications

• Minimum three year’s experience in a web-results-driven company (travel, e-tailer, social networking site, etc.); or at an advertising or design agency leading the creative execution of large scale web and software application user-interface design projects including e-commerce, content portals, kiosks, intranet/extranets, e-mail marketing, online advertising and web-based application design
• Process-oriented with ability to work with different user interface (UI) materials and rapid prototyping
• Thorough understanding of best practices in interaction design, web design, user interface/usability/information architecture and general web analytics
• Extensive experience creating paper and interactive prototypes to demonstrate and evaluate designs
• Strong analytical, communications and organizational skills with an ability to thrive in a fast-paced production deadline-driven environment
• Has some experience in leading formal and informal presentations internally and externally.
• Mastery of Visio and contributing web technologies
• Graphic design tools or icon creation tools (desired)
• Requirements management tool (desired)
• Agile or Scrum development process (desired)


Education and/or Experience

Bachelor of Arts degree in Marketing/Advertising/Interactive Design/Graphic Design or equivalent experience.

Certifications, Licenses and Additional Requirements
Desired knowledge or expertise in one or more of the following areas:

• Graphical Interface Design
• Usability
• SEO – Search Engine Optimization
• Web Analytics
• HTML and CSS
• Flash a plus
• ActionScript

Software package expertise:

• Microsoft Visio, OmniGraffle, Axure RP, iRise or other similar tools
• Morae or other usability testing software
• Vignette, Interwoven, Day integration a plus
• Webtrends, Omniture, WebSideStory experience a plus




 

Thank You!

 

Vikas Jain

Bitsoft International Inc.
phone: 630.206.4036 | fax: 630.596.9069

2272 W. 95th St., Suite 220 | Naperville | Illinois, 60564 USA | bitsft.com

 

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