IT JOBS: {SAP JOBS USA:117285} Hiring Senior SAP CIS Functional Analyst job opening Cherry Hill, NJ

Thursday 2 May 2013

{SAP JOBS USA:117285} Hiring Senior SAP CIS Functional Analyst job opening Cherry Hill, NJ

AurionPro Solutions Leading Global IT Consulting Services. vignesh.renikuntla@aurionpro.com

We've Urgent requirement with one of our client for Senior SAP CIS Functional Analyst job opening Cherry Hill, NJ

Position Title: Senior SAP CIS Functional Analyst

Duration: 6 Months Contract (Possible Contract to Hire)

Location: Cherry Hill, NJ

Required GC/ Citizen

Primary Role:

Works proactively and collaboratively with the Business to analyze Processes and Data Solutions, including policies and procedures related to business systems and make recommendations regarding solutions and improvements. Works with Business Process & Data Solutions Leadership, Information Technology, third party vendors and the business community to define business requirements where technology can improve process and support advancement in operations, data quality, and analytics.

Requires insight into multiple business processes, supporting technology, analytics and requires discretion to work with sensitive system data. As such, this role must effectively blend a core foundation rooted in the business processes and objectives with a broad understanding of technology and methodology in order to guide day-to-day operations, initiate and oversee new projects/enhancements, serve as an Expert Data Steward and Reporting Steward, and oversee the configuration of master data and role management activities for their business tower.

Works closely with leadership to pave the way for new initiatives and mentor/train analysts to ensure integration and performance to team standards. Exhibit a high service attitude, be a champion for change and demonstrate discipline to work with complex processes, find opportunities and solve problems, and effectively manage work load priorities.

Key Accountabilities:

· Clearly and concisely communicates and interprets technical information to a broad range of people of varying levels of technical expertise.

· Accountable for effective solutions of escalated system, reporting, data, and configuration issues.

· Coordinates resources and oversees those activities to assist with ensuring data integrity, testing of systems changes, and analyzing data flows to configure Business Systems for optimization, accuracy, and process improvement.

· Identifies process improvement opportunities, research alternatives, and implements the best overall solutions leveraging both new and existing technology

· Documents existing processes, identifies and analyzes gaps between current processes and the desired state, designs new processes, develops process performance measures and plans the transition to a new process.

· Collaborates with internal clients to vet master and transactional data change requests; obtain necessary approvals

· Mentors and provides training and support to new analysts and team members

· Serves as Expert Data Steward

· Supporting functional and regional/state stewards

· Executes and promotes adherence to data governance policies and reporting protocols

· Initiates added DQ monitoring and continual data integrity in consultation with functional data stewards.

· Investigate enterprise data quality issues, and correct problems

· Serves as Reporting Steward

· Supporting SME's and developers to document business requirements

· Oversee functional designs and works with Backend Support to complete technical designs

· Collaborates with department leadership to support and compile key department metrics.

· Oversees and/or creates reports and dashboards to measure the results. Oversees and/or conducts data extraction, compilation, analysis, and risk assessment to support the department initiatives and continuous improvements efforts.

· Reports the findings to department leadership.

· Participate in special projects and efforts to continuously improve internal processes.

· Drive business analysis related activities on projects, enhancements and initiatives

· Gathers and documents system requirements from users for software selection and development projects.

· Analyzes and documents business processes relevant to systems projects and improves these processes where appropriate.

· Develops business process scripts, use cases, etc. used for configuring software to meet the needs of the user community.

· Participate in the development and execution of software testing scripts.

· Provides input to change management tasks in systems projects including, but not limited to, communication to key user communities, providing subject matter expertise, providing training and documentation where appropriate.

Skills/Knowledge:

· SAP CIS Functional and Application knowledge required

· Specific configuration knowledge

· Working knowledge of SAP CIS modules as listed below

· Broad knowledge of SAP and third party application table structure and fields

· Ability to facilitate meetings with small groups of clients and negotiate with clients to achieve balance between competing needs and resources.

· Demonstrated ability to work effectively across the organization – with technical and non-technical professionals.

· Ability to quickly grasp the complexities of disparate lines of business and their requirements.

· Strong analytical/problem solving skills.

Modules:

CIS	CR&B –DM&M	Customer Care And Service Device Management & Meter Reading
CIS	CR&B- B&I	Customer Care and Service Billing & Invoicing
CIS	CR&B-FICA	Financial Contract Accounting
CIS	CTI	Customer Relationship CTI/IVR
CIS	IC	Customer Relationship Management Interaction Center Customer Service/Alerts/Scripting
CIS	Service	Customer Relationship Management Service