Please find the below requirement and if interested then send me updated resume along with contact details ASAP.
Job Title: Desktop Analyst
Location: St. Louis, MO
Duration: 6 months
Experience Required: 4+ years
JOB DESCRIPTION:
Mandatory Skills:
· Monitoring problem ticket resolutions, existing problem queues and client deadlines to ensure on time problem ticket resolutions and to meet client deadlines for new hires, software installs and upgrades
· To manage all day to day desktop activities: IMAC, PC imaging, software distribution, patch management
· Having good Lotus Notes experience, worked with BBs and BES and familiar with Cisco VOIP phone solutions, Lotus Notes, service-now tool.
· Ability to design and build Service Desk tool from ground up, including new hire process, change management, service requests and upgrades
· Communicate with key stakeholders to ensure proper urgency and prioritization of tasks across technical resources
· Ability to foster an excellent team environment by providing continual coordination
Thanks and Regards
Pankaj Kumar
Email:pankaj@sysmind.com
Phone:609 897 9670 Extn 2161
GTalk: recruiter.pankaj@gmail.com
Address: 38 Washington Road, Princeton Junction, NJ 08850
In case I am not available please call Akash @ (609) 897-9670 x2177
This is an auto-generated message, please do not reply.
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