This Role is a 3rd Shift Role – 10:00 pm to 6:30 am
Infrastructure Support /HelpDesk Lead
Location:
Length: 4 -12 months
Interview: in-person
Rate: $35/hr Corp-Corp
Will not manage people directly – but will be the lead of group to take corrective action, set-up calls, page colleagues when appropriate. Be able to assess technical situation, relieve the stress/pressure from the situation and act accordingly.
Skill Required:
· Must have 3-5 years of supporting infrastructure issues
· Collecting Details of problems/issues with providers
· Must understand protocols of escalations
· Gather, Collect and Assess information between Sensitive and Non-Sensitive information
· Work with internal users and services provider of client
· Assess, Monitor and diagnose Connectivity request
· Coordinate conference calls
· Assess degree of importance to issue
· Excellent Comm. skills
Data Group Inc.
Certified Minority Women Owned Business
|Direct: 732-734-4092|Office: 1-732-791-2348 xtn: 218| Fax: 732-907-1174 |email: steve@datagrp.com| Website: www.datagroupinc.net|
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