[Outsource:59656] Voice Engineer Consultant -- OH --- Please respond at archana@usmsystems.com

Voice Engineer Consultant

Location: Columbus, Ohio

Duration: 1yr min, renewable for an additional year after that.

 

Overview:

The role of the Core Voice Engineer is to provide technical design, implementation and validation services for all Voice systems and Voice Network Infrastructure technologies.  Direct areas of responsibilities include Voice and Voice over IP (VoIP) solutions.  Strong knowledge in related technology areas such as Voice Mail, Voice Recording, Contact Center, IP Network, Network Appliance, Video and Transport technologies (Switched Voice, IP, SIP, etc.) is critical.  This role also provides Tier III incident support for Operations.  An understanding of the role of Operations; troubleshooting practices and proactive and reactive tools is important.  This role is part of a global solutions and service delivery organization.  This position will interface directly with internal and external customers; network architecture, engineering, service management and operations teams.  Strong written, verbal and presentation skills are a must.  The candidate must be able to work on their own and in team settings in various sizes and locations.  Adherence and use of standards, product sets, templates, systems and artifacts are important to the success of the Engineer, the department and the firm at larger.  The Core Voice Engineer will be considered a subject matter expert in their field and is expected to stay current with various technologies, organizational goals and industry trends to drive value.

Critical Experiences/Education Required:

·         Experience required in Voice and Voice-related disciplines in design and implementation services.

·         Certifications in Voice technologies and Cisco CCVP certification are strongly preferred.

·         Strong background in IT service delivery role (i.e. engineering support for projects).

·         Has participated in design and/or implementation of major IT projects.

·         Experience in process re-engineering efforts (ITIL, Six Sigma, MOF/MSF, etc.) is a plus.

 

 

Thanks and Regards
Archana

Senior IT Recruiter

14175 Sullyfield Circle, Suite # 400,Chantilly, VA 20151, U.S.A Ph: 703-955-4924 Fax 703-995-0830 Email:archana@usmsystems.com Ranked No.10 in the Washington DC area-Washington Business Journal, 2010; Smart CEO Award Winner By SMART CEO Magazine, Baltimore, U.S.A­­­­­­­­­­­­­­­­­­­­­­­­­­­­­; Inc5000  Recognized Fastest growing private company in U.S.A

                                             Office Locations: Washington D.C| Atlanta | Boston |Hyderabad, India

 

 

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