2 requirements in OakBrook,IL , please respond back with your resumes at yogesh@hmgamerica.com
1. ) Job Title: Application Support - Analyst
Job Description: The following are primary objectives for this role. These may be expanded or retracted as determined by the Engagement Manager.
This position will provide second-level phone-based support for incidents/issues/customer problems received directly from customers. In addition, support the business process and system for the installed Oracle footprint within McDonald's Business Suite (MBS). Test new and/or updated functionality and create corresponding communication to the end user.
Key Job Responsibilities:
Customer Support –
o Respond to issues from business users regarding our ERP system.
o Prioritize requests from customers into urgent vs. non-urgent requests.
o Escalate problems/incidents to technical support for bug fixes and/or system issues/problems.
o Answer a wide range of questions from customers regarding business processes
o Understand and explain the inter-dependencies between modules and how one action may create a re-action in another
business process.
business process.
o Troubleshoot and/or answer questions regarding with related interfaces.
o Provide on-the-job instruction and/or answer questions from customers regarding key internal control processes.
o Attempt to ensure customer satisfaction in all situations.
Maintain Oracle Tables –
o Maintains mappings on tables
o Updates set up changes and maintain configuration guides.
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2.) Job Title: Oracle EBS Architect - Oracle EBS Architect
Job Description: The Oracle Solutions Architect will be responsible for the translation of financial business requirements into solution designs on Oracle E-Business Suite (EBS). This person will partner with Business Process Owners to balance the functional and nonfunctional requirements to execute the solution. Individual will be required to provide an in-depth understanding of business needs & provide thought leadership in the adoption of best practices in the use of the system's capabilities. The ideal candidate will have extensive experience in the understanding, configuration, & use of related Oracle E-Business Suite financial modules for maximum effectiveness on a global basis. Individual will maintain alignment to the architectural principles by minimizing software customizations while providing a solution that will enable a streamlined business process. This person must be a highly organized, self starter who thrives in a fast-paced, complex, global environment; & have proven measurable experience with all aspects of a major system development lifecycle methodology.
Principal Accountabilities
• In addition to following McDonald's policies and procedures, principle accountabilities include, but are not limited to:
• Acts as the primary resource for the one of the four process tracks (Procure to Pay, Acquire to Retire, Bill to Collect, Book to Report) serving as a bridge between our business stakeholders & technology delivery teams.
• Strong understanding of business architecture methodologies & process modeling in a large organization across multiple functional units.
• Facilitates requirements gathering sessions & developing appropriate documents as a part of the Software Development Life Cycle (Business & Functional design, Use Case & Process diagrams, Test Cases etc.).
• Provides Gap Fit analysis, proposal of recommendations, & conduct independent architecture reviews (core functionality, enhancement, etc.)
• Participates in peer validation of functional designs & approve technical designs.
• Develops application diagrams, configurations, application specific data standards, system maps, & integration strategies.
• Assists with the prioritization of system enhancements by defining the optimal global design by leveraging the capabilities of the system & least amount of customization.
• Responsible for performing analysis and design activities
• Building effective relationships with Business Process Owners.
• Delivers solutions in a team environment that fosters trust & respect across IT and our functional & business process partners.
• Participates as an advisor in architecting & design of future enterprise solutions.
Minimum Requirements Minimum_Requirements:
• B.S. in Information Systems or related field.
• 8+ years of experience implementing and/or supporting Oracle Financials (recent R12 experience required) in a complex, multinational, multi GAAP environment.
• 6+ years of experience in the full life-cycle of large scale Oracle implementations.
• 6+ years Oracle Application configuration & set-up experience with multiple modules within the financial suite.
• 2+ years Oracle application configuration & set-up experience with Sub-ledger Accounting & GRC Controls Suite.
• Demonstrated track record of the successful implementation & upgrade of major financial ERP projects.
• Excellent leadership, communication, presentation, analytical & problem solving skills required.
• Ability to gain the respect of external system integrator resources & provide effective oversight of their performance.
• Proven experience implementing localizations for Asia/Pacific & Europe.
• Ability to understand & analyze complex financial concepts & processes.
• Proven Communication skills with the ability to build strong partnership with business clients & technology teams to deliver solutions (e.g. written, verbal, presentation skills).
• Ability to grasp technical concepts quickly, strong ability to translate technical verbiage into easily understandable language for non-technical audiences.
• Broad & general technical knowledge, as well as deep competences in infrastructure, data models, requirements analysis, service orientation; good understanding of enterprise, business process, & application architecture.
• Ability to analyze change requests to determine feasibility in relation to existing business requirements, processes, & data models.
• Experience creating test strategy & test plan documents as well as executing tests with attention to details.
• Up to 15-25% travel as required (domestic & international).
Waiting for your reply ASAP
Thanks and Regards
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Yogesh Aggarwal
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