Thursday 12 December 2013

{SAP JOBS USA:130318} Immediate interview -- Computer Operations Supervisor -- 6 Months -- Miami FL

Hi,

Please send Profiles to naren.usr@gmail.com

Role     : Computer Operations Supervisor
Duration : 6 Months
Location : Miami FL

Position Description
 
Supervises and ensures effective delivery of Computer Operations Services among the
department, Technical Support, Systems and Programming Services, school and district
clients. This position will be for Saturdays and Sundays 8 - 16 hours per day.
 
Responsibilities
 
   *   Understands and ensures the production schedules produced in BMCP Control
Products (Automated Production Scheduling System) are produced in accordance with
the priorities defined by the Supervisor of Computer and Facilities Operations.
  *   Monitors and maintains Network availability of ITS systems which include
Internet, Gradebook, SAP and Portal access through the use of specific monitoring
tools. Responsible for escalating obvious issues through designated on-call
procedures.
  *   Documents and communicates production work load status to the following shift.
Defines the cause of production failures and coordinates them with the Supervisor
and/or Systems and Programming Team Members.
  *   Maintains adequate Tape library vault procedures, thus insuring a proper
supply of tapes, CD Media and consummable supplies. Additionally, insures all
media scheduled for Disaster Recovery and supplies are allocated for offsite
storage in the proper manner if requested.
  *   Understands and monitors the building Alarm, Fire Suppression and Fire Alarm
Systems. Responsible for monitoring and reporting HVAC temperature fluctuations
inside the Network and Main Computer room areas to the administrators of Computer
and Facilities Operations via Facility Alert Software.
  *   Assists with Inventory Control of Materials necessary for the operation of the
department. Responsible for insuring proper rotation of forms are achieved
throughout the stock area according to standard inventory practices.
  *   Responsible for after-hours security of the ITS facility through the use of
strategically located surveillance camera systems.
  *   Logs all calls and incidents into an ITIL compliant HEAT help-desk database.
Additionally, identifies, analyzes, and resolves faulty equipment failures if
possible otherwise, capable of reporting to the appropriate vendor for repair and
resolution.
  *   May be required to participate in Disaster Recovery technical discussions in
defining protocol and procedures. Supervises and directs operations staff on the
proper operation equipment, operating system and BMCP Control Products.
  *   May be required to assist ITS in Hurricane readiness of the facility, Computer
Room equipment and special production demands as related. Additionally, may be
required to assist with re-opening of facilities as needed.
  *   Performs System IPL's and executes systems backups, issues system commands for
control of devices and application starts and stops.
  *   Performs other duties related to general administrative responsibilities as
assigned by Supervisor of Computer and Facilities Operations.
 
 Qualifications
 
  *   Seven years experience in Computer Operations with at least 5 years as aManager or Senior Computer Operator directing, assigning and training operations
personnel on Mainframe software and hardware platform with a conceptual
understanding of Network platform tools and equipment.
  *   An understanding and working knowledge of Automated Job Scheduling Systemspreferably BMCP Control Products. Knowledge of the network platform servers and
applications would be helpful.
  *   Must have mainframe experience utilizing JES2, MVS language, with CICS, andTSO applications.
  *   Ability to communicate effectively in oral and written form.
 
 
Please fill the Details:
 
1.Full Name:
 
2.Availability:
 
3.Work Authorization:
 
4.Email Id:
 
5.Contact Number:
 
6.Best time to reach:
 
7.Current location:
 
8.Willing to relocate:
 
9.Rate:
 
Two Professional References:

1.)    Full Name:
        Designation:
        Client:
        Email:
        Contact Info:
 
2.)    Full Name:
        Designation:
        Client:
        Email:
        Contact Info

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