Tuesday, 7 January 2014

{SAP JOBS USA:131943} Direct Client - Citrix Consultant - winston-Salem, NC

Position Title: Citrix Consultant
Location: winston-Salem, NC
Duration: Longterm Contract

Under direct supervision, assists in the analysis, implementing, and modification hosted applications, Server operating systems and Virtual Environments. As an Individual Contributor on the Intel team serve as escalation point for the Infrastructure Response team and Helpdesk. Assist with High Level projects as needed. Interface with application teams for issues and Asset planning. Must be flexible in hours, a lot of the work will be performed over weekend nights and early mornings. a. Citrix Strong Technical Skills are required to help manage and Support the Citrix Infrastructure. He will interface with Windows Support and Delivery team, Solution Engineering and Vendors for escalated support and resolution. Also, provides technical expertise for the implementation and delivery of new hosted applications on Citrix. b. Customer Communication – lead server refresh efforts by directly interfacing with Application teams to negotiate Decommissions or rebuilds. c. Microsoft Skills – high level experience with MS Server 2003/2008, SQL and Office. Install OS updates and patches as needed. d. Working knowledge /Technical Skills in VMware are preferred to help manage and Support the VMware Infrastructure. He will interface with Windows Support and Delivery team, Solution Engineering and Vendors for escalated support and resolution

Assists the SME for Citrix performing tier III support that includes problem management, isolations, and resolution. b. Provide assistance with Windows Operating Systems tier III support. c. Must be highly skilled and dedicated individual that possess excellent technical, communication, and organizational skills. d. Must have a strong technical expertise supporting multi-farmed WAN-based Citrix and VMware solutions at an Enterprise level. e. Must possess a strong understanding of application hosting and the Citrix hosting infrastructure; Citrix hosting infrastructure includes SQL 2008, Microsoft IIS, Citrix Web Interface, Terminal Server licensing, and Citrix licensing. f. The individual should expect to serve as a technical escalation contact, providing high level technology support to the Help Desk and application support teams, while sharing on call responsibilities with teammates and supporting a problem ticket queue. g. Proficient in Microsoft Windows 2003/2008 Server, Office 2003/2010, HP/Dell products/technologies, Citrix Presentation Server 4/4.5 to XenApp 6.5, Citrix Web Interface 4 and SQL 2005 h. When appropriate Install, Configure, update and maintain MS Windows/Citrix/VMware servers in a large environment. i. Coordinate with end-user and site for server refreshes, decommission and validation/checkout after migration. Required Qualifications: Strong communication skills Bachelor's Degree or equivalent experience 5 yrs. related experience Skilled in large enterprise environments 3 years of experience with Citrix and Microsoft products, network administration and troubleshooting. CCA/CCEA MCSE Active Directory knowledge/experience Windows 2003/2008, SQL 2005 (Citrix use) Experience with installations, migrations and firmware updates. 5-7 years of server implementation experience within a SOX bound production environment 3-4 years of technical support where system standards are in place and adhered to 2 years of working in ticketing system 

Thank you,

Ryan Lewis | Sr. Resourcing Specialist
Global Resource Management (GRMI, Inc), 5400 Laurel Springs Parkway, Suite 902, Suwanee, GA

"GRMI- not just a name.... A COMMITMENT TO EXCELLENCE"

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