[Outsource:52547] Infrastructure Support /HelpDesk Lead ~ - (Please Send Your Resumes to Steve@datagrp.com)

 

 

    Please send resumes to Steve@datagrp.com 

 

Face to Face Interview is Must

Only Local or Around States People Required

This Role is a 3rd Shift Role – 10:00 pm to 6:30 am

 

Infrastructure Support /HelpDesk Lead

Location: Lincolnshire, IL
Length:  4 -12 months

Interview: in-person

Rate: $35/hr Corp-Corp

 

 

Will not manage people directly – but will be the lead of group to take corrective action, set-up calls, page colleagues when appropriate.  Be able to assess technical situation, relieve the stress/pressure from the situation and act accordingly.

 

Skill Required:

 

·         Must have 3-5 years of supporting infrastructure issues

·         Collecting Details of problems/issues with providers

·         Must understand protocols of escalations

·         Gather, Collect and Assess information between Sensitive and Non-Sensitive information

·         Work with internal users and services provider of client

·         Assess, Monitor and diagnose Connectivity request

·         Coordinate conference calls

·         Assess degree of importance to issue

·         Excellent Comm. skills

 

 

Steve Edward

Sr. Account Manager

Data Group Inc.

Certified Minority Women Owned Business Enterprise (MWBE) & Small Business Enterprise (SBE)

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|Direct: 732-734-4092|Office: 1-732-791-2348 xtn: 218| Fax: 732-907-1174 |email: steve@datagrp.com| Website: www.datagroupinc.net|

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