Position : Sr Business Analyst with CRM
Location: Los Angeles, California
Duration : 6 Months
Duration: 50/hr CTC
Responsibilities
• Support existing CRM custom developed application.
• Analyze business/functional requirements and work with project team to define functionality and solutions.
• Create wireframes to communicate requirements and visual solutions
• Test, track and report issues throughout the application development lifecycle.
• Work closely with both on-site and offshore developers to resolve problems.
• Perform analysis of reported production problems, determine impact and priority; and recommend corrective actions.
• Become the SME( Subject Matter Expert) on the CRM application and acts as a SPOC (Single Point of Contact) for the business community to ask questions, and submit enhancements request or bugs.
• Contribute/Create user guides, reference manuals/ training materials as appropriate.
• Ability to work across the globe, with the offshore development team and end user community.
• Position might have some international travel to client offices.
Qualifications
• Bachelor's in MIS or Information Technology is required, or alternatively a degree in Accounting, Finance or Business, with an emphasis in Information Technology or Computer Science.
• CRM(custom built or commercial off the shelf) experience strongly preferred.
• Financial/ Real Estate industry experience strongly preferred.
• Experience writing application documentation and training manuals.
• Experience creating business requirements and design documentation.
• Strong communication (written and verbal) and interpersonal skills.
• Strong analytic skills and ability to learn new concepts quickly and independently.
• Understanding of relational database concepts and SQL scripting/queries.
• Some previous software application project leadership experience required.
• Process modeling and documentation experience.
Others
• Prior samples of documentation like functional specifications and test cases might be required for review if called for an interview( candidate should remove
any confidential & proprietary information)
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Thanks & Regards
NANDA LAKKAKULA
VEDAINFO INC.
10500 Barkley St. Ste:110, Overland Park, KS - 66212
Phone No. : 913-815-8553, Fax : 310-634-0307
Email Id : nanda@vedainfo.com, Website: www.vedainfo.com
Yahoo IM: lnkkumar79@yahoo.com
Gtalk: laki.nandoo@gmail.com
Linkedin: http://www.linkedin.com/in/nanda79
Facebook: http://www.facebook.com/laki.nandoo
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