[Outsource:60284] Direct Client :Excellent Job Opportunity a SAP CRM/BCM Installation/Tech Lead at Allentown, PA _

Dear partner,

 

Please go through the below requirement and send me the suitable profiles with best rate and contact details to ssyed@novaerasolutions.com.

Job Title: SAP CRM/BCM Installation/Tech Lead

Location: Allentown, PA

Duration: 4 Months +

Band: 7

Rate: Open

Remote: No

Onsite Job: Yes

Expenses Provided: Yes

 

Required Skills:

1.      SAP Basis background with experience with Contact Center technology

2.      Hands on experience on installing BCM 6 in a multi-location call center. Client will use BCM 7; however, BCM 6 experience will be okay.

3.      Experience with BCM IVR. Experience with BCM setup and configuration.

4.      Experience with Voice Gateway configuration in BCM.

5.      Understanding the BCM High arability, redundancy, Scalability architecture of BCM.

6.      Bandwidth requirements for Voice and Data network.

7.      Understanding of various protocols such as SIP, RTP, UDP, codec such as G711 vs. G729.

8.      Ability to document systems and application landscape.

 

 

 

As this is an urgent requirement, kindly respond to it at earliest possible

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