Title: Business Analyst (ITIL Experience Must)
Duration: 8 Months
Location: Bloomington, IL
Job Description:
- Require ITIL Lifecycle knowledge and applicable experience.
- Ability to set business process direction and technology direction relative to Service Management.
- Need specific experience in:-
- Service Strategy and Service Design strategic direction setting and approaches for maturing those specific phases of the lifecycle.
- Service Strategy and Service Design process development and application.
- Service Catalog process knowledge and experience in Service Catalog implementations.
- Experience in guiding organizations through the steps needed to implement and populate a service catalog.
- Knowledge of workflow automation relative to request-for-service automation.
- Service Design experience and Service Design package development experience.
- Service Level Management experience.
- Experience working in a large corporate environment.
- This project is selecting and implementing a Service Catalog solution to include business services, request able services, and technical services.
- Will be asked to work additional projects developing Service Strategy and Service Design strategy/direction.
Thanks & Regards,
Matt Blair / Global Resource Management, Inc. (GRMI)
Work: 678-935-1977| Fax: 678 935 7980.|
Email: Matt@grmi.net
Gtalk: Consultazmath25
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