{SAP JOBS USA:119644} RRRequired: Desktop Engineer Location: NYC,NY

Dear All, 

Greetings from HMG America ....! ! !

We are having below mentioned positions with us currently. Please go through the following job description and reply me with your best suitable consultant's profiles on my mail.

Role: Desktop Engineer (Trade Floor Experience is Must)

Duration: 3 Years

Location: NYC,NY

 

-          Expertise in Microsoft operating systems (Win XP & Win 7)

-          Proficient with the MS Office suite including Outlook 2007– specifically with Excel, and the financial markets related addins (Bloomberg, Reuters, Thompson One, Factset, Xtapi etc) as well as experience with VBA (knowledge of other scripting languages preferable as well, VBS, Powershell, Perl, etc)

Familiar with IT infrastructure components and the various related technologies, like multicast networks, TCP/IP troubleshooting, DNS (DHCP/Static IP).

Must be familiar with virtual machine administration.

-          Familiar with web proxies, and troubleshooting.

-          Understanding of Active Directory

-          Understanding of Windows and Unix mixed environment support

-          In depth knowledge of Windows registry

-          Knowledge of collaboration platforms (OCS, AIM, Yahoo,  etc)

-          Knowledge of Market Data applications and infrastructure (Bloomberg, Reuters, Thompson One, Factset, etc)

-          Familiarity with the latest hardware platforms including multi processor & multi monitor setups

-          Familiarity with mobile platforms technologies such as Blackerry, iPhone, iPad.

-          Knowledge of messaging platforms used within the financial industry, such as FIX, Tibco, etc

-          Ability to think outside the box, creating custom solutions based on varying circumstances.

-          College degree in computer science or similar discipline.

 

Responsibilities:

-          Respond to and process requests for support from the Service desk, or directly from clients.

-          Provide technical advice on all applications and services that are specified in the Products and Services Catalogue.

-          Ensure that all requests for support are acted upon in a timely and professional manner and escalated as necessary.

-          Ensure that a user experiences minimal disruption by quickly resolving technology problems.

-          Provide ad hoc user training on various desktop technologies to improve client effectiveness.

-          Identify risks to the client or business and implement solutions to reduce them.

-          Advise clients proactively on the best use of the existing technology.

-          Act as an agent to perpetuate GT Production Client Services goals and objectives.

Many Thanks,

Gaurav Sharma

HMG America LLC

732-645-2039

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