ITIL Consultant
| |
| Title: | Organizational Change Manager (Middle Level) | |
| Location: | St Louis MO | |
| Duration: | 12 months | |
| Skill set/Keywords: | OCM | |
| Total Experience: | Middle Level - 5-8yrs | |
| Job Details: | - Organizational Change Manager will lead infrastructure change initiatives for organizational and transformational projects initiatives.
- These include migration of the organization towards an ITIL based service delivery model.
- This person will facilitate the people side of change – including changes to business processes, systems and technology.
- The primary focus will be implementing change management plans that maximize leadership engagement, quantify and mitigate employee resistance and ensure all department communications are consistent and value focused.
Responsibilities include:
• Identifying impacted user community and super-users to be involved in the project.
• Facilitating communication between the project team and the user community.
• Identifying the communication method (e-mail, presentation, etc.).
• Generating the communication message and executing the delivery of communications.
• Identifying impact to organization and operating model for the implementation of new processes and roles.
• Executing organization alignment activities required with project implementation.
• Coordinating attendee training, curriculum assignment and scheduling for the impacted resources.
• Ensure knowledge transfer to Super Users beyond initial training.
Required Skills:
• Real world (beyond academic) understanding of Organizational Design and experience including role definition, alignment and defining touch points between roles.
• Strong written and communications skills (especially in support of organizational change).
• Strong analytic and decision making abilities.
• Flexibility.
• Ability to influence others and move toward a common vision or goal.
• Ability to influence and work through others in a matrixed organization.
• Ability to form relationships at all levels within IT and with business sponsors and partners.
• Experience building business cases for projects and measuring their effectiveness.
• Experience developing correspondence through advanced use of PowerPoint, Visio and Excel.
Desired Experience:
• Experience executing organizational change in an ITIL based environment.
• Experience with change management principles and methodologies on an international level
• Familiarity with project management tools and phases of the project lifecycle.
• Experience with large-scale organizational change effort.
• Experience navigating a large, complex organization.
• Training development and / or delvery.
• Corporate communications and or marketing. | |
Steve Edward
Data Group Inc.
Certified Minority Women Owned Business Enterprise
(MWBE) & Small Business Enterprise (SBE)
|Direct: 732-734-4092|Office: 1-732-791-2348 xtn: 218| Fax: 732-907-1174 |email: steve@datagrp.com| Website: www.datagroupinc.net|
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