The Quality Assurance Lead is responsible for ensuring all aspects of functional and technical QA for Ventana. Ventana is the program name for the replacement the clients loyalty system with the Siebel Loyalty platform. This project is being developed and delivered using Agile principles, framework and tools; hence the QA lead will need to have a deep understanding of Agile and experience with QA in an agile environment. As we are implementing Siebel Loyalty, it will be a significant plus if this QA lead has Siebel QA experience. The QA lead will work in a team environment with Business Analysts, Project Managers, 3rd Party Developers and Testers to ensure accuracy of software solution and on-time delivery with emphasis both on functional quality and system performance
Responsibilities:
• Work with program leadership to develop and implement overall test strategy roadmap
• Determine test environment requirements and ensure readiness for testing
• Identify and ensure appropriate test data is available to support testing
• Create and document testing standards
• Create software quality metrics and generate reports
• Coordinate execution of testing activities with 3rd party Services Integrator
• Manage workload to keep the team on schedule
• Provide guidance to the test team to ensure proper execution of test plans and adherence to quality standards
• Recommend and implement appropriate tools for Test Planning, Test Execution, Business Process Testing and design, Defect Tracking and Reporting
Recommend and implement appropriate tools for performance, soak and load testing• Close collaboration with developers and end users to ensure quick resolution of defects
• Ensure all code released to production systems meet or exceed pre-defined quality standards
• Coach and mentor team members
Qualifications:
• 3-5 years of demonstrated Strong QA management skills with the ability to handle multiple responsibilities
• Expert understanding of Agile QA in practice. Must have Agile QA experience with large enterprise wide projects
• Thorough understanding of standardized testing methodologies and quality assurance processes
• Previous experience in all stages of application testing, including functional, usability and regression testing of COTS applications
• Must have a solid testing background with experience in developing testing artifacts
• Able to analyze and translate requirements and business design into test cases
• Excellent communication and writing skills
• Analytical skills to support problem solving initiatives
• Must be able to clearly and concisely describe problems and recommended solutions
• Must be able to interact effectively with various levels of management
• Must be able to effectively understand and communicate with technical resources
• Previous experience as team lead, supervisor or management role using coaching and training skills for ongoing development of team members
• Self starter with high level of initiative
Agile Methodology * and 2+ Yrs.
Agile User Stories/Acceptance Criteria * and 2+ Yrs.
Automated Test Scripts * and 5+ Yrs.
HP Quality Center and 5+ Yrs.
Loadrunner and 3+ Yrs.
Manual Test Cases * and 5+ Yrs.
Rally Software Tool * and 1+ Yrs.
Siebel CRM 8.0 and 1+ Yrs.
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