[Outsource:57663] Urgent Client Req ::: Remedy Tech Lead - Work Location: San Ramon, CA

Hi,

This is Thomas Fedrick, - Recruitment and Resources from SancroSoft USA Inc.

We have an urgent requirement as follows:

Please respond with resumes in MS-Word Format with the following details to Thomas@sancrosoftusa.com

Full Name :
Location :
Contact Number :
Email :
Availability :
Rate per hour:
Visa Status :

Requirement Details :--

Remedy Tech Lead
Work Location: San Ramon, CA
Position Type:-  Contract , Contract To Hire
Rate:- Market

The candidate must have at least 6 to 8 years of directly related, demonstrable experience in software development and/or system integration and at least 2 to 3 years of consulting experience.

Skills: Customer consulting. Software development and/or systems integration.

4 to 6 years of experience with BMC ITSM suite and CMDB mandatory, Must have Remedy V7, ITSM V7, and CMDB.

3 to 4 years of experience with Remedy V7, ITSM V7, CMDB V2 and higher.

Asset Management and Software License complacence Project Experience .

Reconciliation Engine setup configuration.

Normalization Engine setup configuration.

Atrium AIE and reconciliation Job setup configuration.

General competence in database management and integration is important.

Knowledge of integrating diverse software applications into single system is highly desirable.

Written and verbal communication skills are very important.

BMC ITSM V7 Foundation and Core certification preferred; BMC IPM, CCM, or AMD certification desirable.

ITIL Foundation certification preferred Client Environment: Must be able to work in high stress, rapid pace environment.

Must be able to work in geographically dispersed customer and project teams.

Key skills required: (in the order of priority).Consulting around people/process/technology and good customer management.

Expertise with implementing BMC Remedy ITSM v7, specifically Service Desk, Change Management, Asset Management and SLM.

Asset Management and Software License complacence Project Experience .

Reconciliation Engine Experience. Normalization Engine Experience.

Atrium AIE and reconciliation Job setup configuration Experience.

Asset Management and Software License complacence Project Experience.

Experience developing BMC ITSM in Windows environment is mandatory and experience in a Unix environment is highly desirable.

General understanding of, and ability to integrate to, Oracle or SQL databases is mandatory; exposure to Sybase and DB2 advantageous.

Capability to create system integrations utilizing web services, APIs, Java, C, etc. extremely beneficial.

Must be well versed in IT Service Management.

 

 

 

Thanks & Regards

Thomas Fedrick
Recruiting Specialist "IT Services"

  

 The power of focus

SancroSoft USA INC

4944 Sunrise Blvd, Suite B-4 || Fair Oaks, CA 95628
Phone : 916-671-5559  || 916-671-5584 || Fax: 916-200-0305
E-Mail : Thomas@sancrosoftusa.com || www.sancrosoftusa.com
http://www.linkedin.com/in/Thomasfedrick

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