"In today's IT – services marketplace, IT departments face a daunting
challenge: they must somehow deliver the highest quality at the lowest
cost, while navigating in a highly inefficient marketplace. Net Matrix
Solutions, Inc is the leading IT professional services provider
helping clients achieve their IT services goals with the quality they
deserve. We have delivered over 1000 project resources to various
clients across American continent. Our clients are typically Fortune 1
to Fortune 3000 companies."
Sr SAP CS/IM Consultant for our client in Cedar Rapids, IA
DUTIES AND RESPONSIBILITIES:
• Leads configuration support within the SAP CS and IM modules.
• Develops methods and tools for dissemination of knowledge and
understanding of SAP standard reporting and outputs associated with
the CS and IM modules.
• Supports user trouble ticket system by addressing issues in the CS
and IM user base to completion of the issue to the satisfaction of the
user.
• Facilitates and Leads the delivery of functionality overview to end
users and middle management as required.
• Leads knowledge transfer to business users and facilitate decisions
on application requirements
• Convert business requirements into design documentation for ABAP,
BI, and enterprise integration developers
• Effectively facilitates configuration based on agreed specifications
and requirements
• Designs, documents and participates in all new testing phases of CS
and IM modules
• Creates training material and content and conducts training classes
• Execute change requests, analyzing new technologies and keeping
standard documentation up to date for CS and IM
• Design and Perform tests of new functionality in the CS and IM
modules as needed
• Develops functional/technical specifications within the ERP and BI
systems
• Works with the ABAP or other developers to complete detailed
specifications
• Works as a team member with other SAP staff to ensure excellent
delivery of service to the user base
• Prepare, maintain and assure completeness of proper documentation in
the required format
• Understands the underlying business processes of the supported
software/application in order to effectively communicate those
processes to the user base
• Educates and trains users on why and how processes and transactions
are conducted.
• Reviews all security profiles and authorizations related to CS and
IM
• Acts as the primary liaison between the SAP team and the user base
related to the CS and IM applications
• Develops further functionality in the CS and IM modules for
deployment to the user base as determined and approved within the
policies and procedures of the SAP team.
3-6 Months Contract in Cedar Rapids, IA
Regards,
Mike
Technical Recruiter
Net Matrix Solutions, Inc
Phone: 727-388-4918
Email: mike.davis@netmatrixsolutions.com
www.netmatrixsolutions.com || Inc. 500/5000 Company - twice in a row
|| FastTech 50 award winner three times in last four years
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