Walk in interview on 18th May
Senior Remedy Developer
Work Location : Pleasanton CA
Relevant Experience (Yrs) : 5+ Years
Technical/Functional Skills : - Extensive knowledge in developing applications using Action Request system.
- Extensive knowledge in the following Remedy ITSM Modules.
* Incident Management
* Change Management
* Problem Management
* Service Request Management
* Work Order Management
* Service Level Management
- Excellent working knowledge with Atrium CMDB.
- Excellent Analytical skills.
- Experience in installing, configuring and maintaining Remedy system environment.
- Good understanding of ITIL Process
- Development of SRD's including Advanced Interface Forms.
- Excellent written and verbal communication skills
Experience Required 5 - 8 Years (5+ years experience in BMC Remedy)
Roles & Responsibilities : • Development and customization of various ITSM Modules.
• Enhancements and Bug fixes.
• Production support.
• Remedy system administration
• Maintaining system environment
• Leading the offshore support team
Generic Managerial/Soft Skills
: • Well organized with a positive attitude, and ability to work and communicate with Customers, Vendors, System Integrators etc
• Familiarity with ITIL Process.
• Familiarity with BMC Mobility and xMatters is a big-plus
Education : • Bachelor of Engineering in Computer Science or equivalent
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