Title: Mac Support
Location: Richmond, VA
Length: 6 Months+
Our Client is seeking a Mac resource to help complete projects and initiatives relative to the Mac platform in the environment.
This will include ongoing support efforts and projects such as the upgrade from Lion to Mountain Lion OS, full standardization of OS, and standardization of application offered on the Mac platform.
Responsibilities:
• Assist in support of Mac OS projects and initiatives
• Assist in roll-out of Mac OS upgrades.
• Provide support of Mac OS
• Engages other support teams or vendor to determine technical configuration requirements when necessary
• Engages with Engineering to define and implement Mac related standards and designs
• Engages with end users as necessary to assist in advanced troubleshooting of complex issues.
• Provides support and administration of Mac workstations via JAMF CasperSuite management tools.
• Provides expertise in defining and implementing best practices in support of managing a large scale Mac environment.
Mac resource needed to help complete projects and initiatives relative to the Mac platform in the environment. This will include ongoing support efforts and projects such as the upgrade from Lion to Mountain Lion OS, full standardization of OS, and standardization of application offered on the Mac platform.
Basic Qualifications:
· Strong OS X knowledge Lion, Mountain Lion, Maverick (future)
· System image creation and maintenance
· Software and system testing
· Experience with encryption and security tools including McAfee and File Vault
· Platform management and integration
· Preferred working knowledge of JAMF Casper Suite, SCCM or equivalent
· Application and patch packaging and distribution
· Scripting (AppleScript/Shell Scripting)
· Practical experience with Active Directory services integration
· Support and Administration
· Remote administration
· End user support and interaction with other support groups including executive support
· Strong Mac experience in a medium to large environment
· Experience helping to define, implement, and leverage process (change, incident, problem, etc)management functions
· Broad network experience in an enterprise environment
· Experience with productivity tools running on Macs including MS Office, Communicator
Preferred Qualifications:
· Bachelor's Degree in Business, Information Systems or Computer Science
· Applicable Apple certifications a plus
· Preferred candidate located in Richmond area
· Experience with virtualization technologies including VMWare tools (Fusion, ESX, etc)
· OS X Server administration experience
Thanks & Regards,
Ramesh Kumar
Global Associates Inc/ VCarve Inc
|| 7106 Corporate Way || Dayton, OH 45459 ||
||Phone: 937-877-5870 || Fax: 937-312-1205 ||
ramesh@gassociates.com or ramesh@vcarve.com || www.gassociates.com||
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