Preferred Employment : Corp to Corp
Direct Client:
Position: Citrix Engineering
Location: winston-Salem - NC
Duration: 1 Year
Assists the SME for Citrix performing tier III support that includes problem management, isolations, and resolution.
Provide assistance with Windows Operating Systems tier III support.
Must be highly skilled and dedicated individual that possess excellent technical, communication, and organizational skills.
Must have a strong technical expertise supporting multi-farmed WAN-based Citrix and VMware solutions at an Enterprise level.
Must possess a strong understanding of application hosting and the Citrix hosting infrastructure; Citrix hosting infrastructure includes SQL 2008, Microsoft IIS, Citrix Web Interface, Terminal Server licensing, and Citrix licensing.
The individual should expect to serve as a technical escalation contact, providing high level technology support to the Help Desk and application support teams, while sharing on call responsibilities with teammates and supporting a problem ticket queue.
Proficient in Microsoft Windows 2003/2008 Server, Office 2003/2010, HP/Dell products/technologies, Citrix Presentation Server 4/4.5 to XenApp 6.5, Citrix Web Interface 4 and SQL 2005
When appropriate Install, Configure, update and maintain MS Windows/Citrix/VMware servers in a large environment.
Coordinate with end-user and site for server refreshes, decommission and validation/checkout after migration.
Required Qualifications: Strong communication skills Bachelor's Degree or equivalent experience 5 yrs.
related experience Skilled in large enterprise environments
3 years of experience with Citrix and Microsoft products, network administration and troubleshooting.
CCA/CCEA MCSE Active Directory knowledge/experience Windows 2003/2008, SQL 2005 (Citrix use)
Experience with installations, migrations and firmware updates.
5-7 years of server implementation experience within a SOX bound production environment
3-4 years of technical support where system standards are in place and adhered to 2 years of working in ticketing system
Thanks & Regards,
Matt Blair / Global Resource Management, Inc. (GRMI)
Work: 678-935-1977| Fax: 678 935 7980.|
Email: Matt@grmi.net
Gtalk: matt.grmi@gmail.com
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