To apply for this position, please visit this Website.
http://sqa.fyicenter.com/jobs/99666417_QA_Specialist.html
To see other opportunities, please visit http://sqa.fyicenter.com
Date: 27-Oct-2011
Implementation & QA Specialist
• Create and maintain script distribution package by country and
region • Write and distribute user guides for script installation,
upgrades, runtime operation, and account maintenance • Provide a
proactive and consultative approach to POS development; design
solutions that increase agent productivity while decreasing errors
• Work with other technology teams and industry suppliers to evaluate
best practices and implementation of technology solutions • Special
projects as needed • Assume and perform other duties and
responsibilities, not specifically outlined herein, as is proper and
inherent to the position
• Excellent English verbal & written communication skills
• Efficient in reading, creating, and modifying process maps in Visio
and/or Smart Draw • Analytical skills • Proficient PC skills, Windows
software (Word, Excel, Access, Outlook, Visio) • Customer service
skills • Organizational and prioritization skills • Able to respond to
change; able to be flexible and work with ambiguity • Strong problem
solving and process reengineering skills
• Minimum 5 years experience in travel reservation process, including
operating scripts • Minimum 3 years gathering and documenting script
requirements, including testing end product • Ability to prioritize
work and work independently with minimal supervision • Ability to work
a flexible schedule and nontraditional hours to accommodate
international markets • Travel as necessary (less than 10%) • Must be
able to come to work promptly and regularly • Must be able to take
direction and work well with others • Must be able to work under the
stress of and meet deadlines • Must be able to concentrate and perform
accurately while meeting applicable productivity measures • Must be
able to change productively and to handle other tasks as assigned
Thank you,
Team SQAFYI - Software QA Resource FYI
http://sqa.fyicenter.com
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