{SAP JOBS USA:119289} Req Windows Desktop End User Support Engineer

Windows Desktop End User Support Engineer

Duration: long term
Location: Boston

Job Description:
 
• Knowledge about tools such as AD, McAfee, Virtual Machine, Citrix, Dame Ware is a must.
• Familiarity with VDI, App-V, SCCM would be preferred.
• Ability to configures and deploys desktop environments in accordance with the agreed standard configuration to authorized users.
• Should have knowledge about OU, Domains and Imaging.
• Ability to troubleshoot network printers.
• Experience of desktop support in a production floor.
• Ability to install or removes hardware and / or software using supplied installation instructions and tools.
• Capable of conducting tests of the hardware and/or software affected using supplier test procedures and diagnostic tools. Corrects malfunctions. Documents results in accordance with agreed procedures.
• Ability to work well with others.
• Ability to adapt and maintain a positive attitude in an ever changing environment.
• Organizational skills with emphasis to perform follow-up.
• Previous help desk experience desired.
• Excellent customer services skills, focused on service delivery and quality of work.
• Strong written and oral communication skills.
• Knowledge of Service Management tools and processes.
• Sound decision-making ability regarding matters of moderate to high complexity and importance.
• Strong analytical and problem-solving skills to solve complex problems logically and systematically.
• Self-motivated; Ability to work independently on matters of moderate to high complexity and importance with only broad direction.
• High technical aptitude and demonstrated commitment to technical skill development.

--
--
The Most Active and Happening #1 ERP/SAP Jobs Listserve for SAP Jobs in the US.
LIKE our Facebook page : https://www.facebook.com/ERPJobs
https://groups.google.com/group/sapjobs-usa
 
Follow us on Twitter:
https://twitter.com/sapjobsusa
Post your Jobs at SAP JOBS USA Linkedin Group by clicking this link
https://www.linkedin.com/groups/SAP-JobsUSA-4081187/about
 
Join our Professionals Networks in Linkedin
https://www.linkedin.com/groups/SAP-JobsUSA-4081187/about
https://www.linkedin.com/groups/Global-Network-SAP-Professionals-4081179/about
https://www.linkedin.com/groups/Network-SAP-Professionals-3874920/about
http://finance.groups.yahoo.com/group/SAPJobs-USA/
https://www.facebook.com/groups/mysapfico/
---
You received this message because you are subscribed to the Google Groups "SAP JOBS USA" group.
To unsubscribe from this group and stop receiving emails from it, send an email to SAPjobs-USA+unsubscribe@googlegroups.com.
To post to this group, send email to SAPjobs-USA@googlegroups.com.
Visit this group at http://groups.google.com/group/SAPjobs-USA?hl=en.
For more options, visit https://groups.google.com/groups/opt_out.