[Outsource:53474] Need : Direct Accenture Rek Network Engineer

Hi Partner, 

 

Role Title: Network Engineer Consultant need

Location:Bloomington,IL

Duration: Lomg term

 

 

This posting is for an individual on the Converged Network ISA team. The exact shift is unknown at this time. (however, it will be 1st or 2nd and may require one weekend day.)

With this position, we are specificly looking to acquire a resource with strong UCCE skillset. (Cisco Contact Cener experience a must)

The individual in this position are required to have experience/skills in many of the following areas:
1. Strong Cisco background. Cisco certifications are recommended.
2. Experience on Cisco router/switch configurations and troubleshooting
3. Strong knowledge of LAN/WAN environment and experience working with LAN/WAN technologies
4. Knowledge of WAN communications mediums including: Frame-relay, ISDN, HDLC, SONET, MPLS
5. Experience with CUCM
6. Experience with voice call routing in a VOIP environment
7. Understanding of TDM voice environments and their connectivity to an IP Voice environment
8. Understanding of UCCE implementations
9. Ability to troubleshoot CVP routing and scripting
10. Ability to identify and troubleshoot issues with adjunct connections to the ICM PGs
11. Fundamental understanding of the use of CTI applications in call center environments and the impacts these systems have on call flows.
12. Experience using Sniffers/Wireshark/Packet Capture tools to identify application related issues.


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Thanks & Regards...
Ramesh  I SoftHQ Inc.

Lead Resource Co-ordinator
 Email:  ramesh@softhq.com
Direct:  858-658-9200  Ext.622

Gtalk :   ram.sourceone
Y IM :    ram_bnice & rams_bhappy

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