Thursday, 8 November 2012

{SAP JOBS USA:106855} Customer Support Analyst

Direct client . Phone hire.

 

Location: Miami, FL

Duration: 6+ months

Rate: Open

 

Skills Needed:

Minimum AA / AS degree or equivalent level of college level credits in technology related field.

Three (3) years of experience in a technical field service role or three (3) years technical help desk agent capacity or three (3) years of combined experience in technical field service and technical help desk agent.

Two (2) years of experience with incident reporting applications.

Two (2) years of experience with WAN / LAN management and administration tools / applications.

Four (4) years of experience with installation and use of Microsoft O/S and Microsoft Office application suite. Mac iOS and software application experience a plus.

Three (3) years of experience with high speed voice and data circuit troubleshooting / reporting.

Excellent verbal and written communication skills.

Strong customer service and interpersonal communication skills.

Detail-oriented, ability to multi-task and manage time well.

Works independently or as a part of team under general supervision.

 

Thanks

Sandeep

 

Sandeep Jain

Software People Inc.

www.softwarepeople.us

sandeep.jain@softwarepeople.us

Ph: 631-863-0299, 631-410-4741, 631-921-2111 ©

Fax: 631-574-3122

Certifications: SBA 8a/SDB, NJ MWBE, NY MWBE, VA SWaM, DE OMWBE

 

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