SAP CRM Senior Consultant
Atlanta, 6 Months to start with
Relevant Experience (Yrs) : 6-8 Years of CRM Experience and Atleast 8-10 years of IT experience
Technical/Functional Skills :
6-8 Years of CRM experience with recent experience with CRM 5.0 / IC web client
Experience Required
Roles & Responsibilities : Required
• Minimum of 10+ years of IT Industry experience with 5-6 years of CRM experience
• 2 or more full life cycle SAP implementations in CRM technology
• Recent experience with CRM 7.0 / IC Web Client
• Responsible for the design, configuration, testing and support of the SAP Service CRM solutions
• SAP CRM implementation and support for minimum 2 projects will be advantage
• Functional expertise in implementing Complaint processing on CRM 7.0 / 5.0
• Excellent communication and client facing skills strong in onsite offshore environment and ability to lead the offshore team self starter, can take initiative, drive discussions with business etc
Preferred
• Techno-functional experience
• Exposure to ABAP / Web Dynpro / SAP EDI technologies
• Hands-on experience with all aspects of application testing: unit, QA, integration, and performance.
• Ability to draft and execute test plans, and properly validate results.
• Familiarity and knowledge of retail specific processes, and practices will be added advantage
• Relevant SAP Certification will be added advantage
Generic Managerial Skills : Team lead or Project Manager on at least two full cycle implementations
Education : Bachelors and/or a Masters degree or equivalent
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