MFGPRO Techno Functional
Work Location Downers Grove, IL
Duration 6 months
JOB Summary & Responsibilities
The position will be responsible for providing solutions in the area of MFGPRO functionality, ensure successful delivery, individually participate and contributes on any issues that may affect application functionality.
* Good understanding of all modules of MFG/Pro.
* Should have extensive work experience on support projects.
* Analysis, design and development of applications using MFG/Pro and Progress
* Interact with business customers for basic new requirements and issue analysis.
* Regularly monitor all logged issues. Plan and prioritize workload among team members.
* Perform root cause analysis on issues in a large production environment.
* Assist in the development of work processes to ensure the proper and successful use of the applications.
* Write unit and system test plans/specifications and perform testing.
* Code review to ensure conformance to quality standards and specifications.
* Interact with project teams to ensure a smooth and successful transition to support after the deployment of new applications or new major versions and adhere to all stated company policies and processes.
* Project status reporting and metrics
* Willing to work in production support environment and be available on call to handle any critical issues / system outages
* Knowledge of QAD applications like EDI will be added advantage.
* Demonstrates key competencies at the desired levels as defined in the framework for this position.
Must-Have MFGPRO Functional, Progress 4GL
Good-to-Have Operational knowledge of database backup / replication softwares like EMC, Veritas etc is a plus.
Total experience in required skill (years) 7-8 Yrs.
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